Top Chaleur

"This how they delivered our flue. The delivery driver runs away. We take photos and contact Top Chaleur on the day. Easy fix from a reputable company would send you a new flue the next day. Not these jokers. On top of this they sent the wrong items. They have begun ignoring me after refusing to take the items back or refund for the faulty items. The only communication I have had is that I should purchase another flue!!!!!!???????? Really?! you sent a broken item and then I (the victim) have to pay for another one. That's robbery where I come from. While gas lighting me that in some way this is our fault. Look at the reviews this happens all the time. I will not rest until I am refunded."

"Stated that product was in stock, and promised 5 to 7 days delivery. Took the payment immediately, 3 weeks later still waiting for the product. If you can get through without being cut off, then you are fed a pack of lies just to get you off the phone. They will not confirm or deny anything by e-mail. Disgusting company that should not be allowed to trade."

"The service and after sales service were impeccable, Topchaleur kept to every promise the made me."

"Excellent support, they have saved us this winter, professional and understanding technicians."

"Customer service as it should be, excellent, very helpful in sending me an instruction manual in English, thankyou."